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Business Internet in China

3 things to know when connecting your sites in China.

Businesses of all sizes continue to realise the benefits of the Cloud. At the same time, they see themselves demanding high-quality internet connectivity to guarantee high-performance access to those cloud applications – a simple task when dealing with local providers, but it might come as a challenge when connecting distributed sites abroad.

Think about it: having to deal with multiple ISPs, sometimes in different languages, time zones and with invoices from all currencies. Or coming across foreign regulations that, when ignored, can become a showstopper for your next rollout. And above all these challenges, there’s China. With its own very specific regulation and the so-called “Chinese firewall”, international companies are faced with new challenges when trying to connect their regional sites.

But there’s good news. In the past few years, Globalinternet has built experience and relationships with local internet service providers that have enabled us to support our clients entering the Chinese market. Moreover, new partnerships with middle mile providers are enhancing our existing services to increase performance and reduce latency despite the Chinese firewall.

So, where to start when connecting your sites in China?

1. Know your basics: The Chinese firewall.

As the world's second-largest economy and number one manufacturer, hundreds of multinational companies are setting up offices and factories in China. As a consequence, internet access in China has grown by leaps and bounds over the years.

But while you can find many (too many!) internet access providers in the country, to bring your traffic out from China or into China, your data needs to go through the (Great) “Chinese Firewall”. The result is that the speed of traffic, going in or out, slows down tremendously. This often reflects in poor connectivity, high latency, and packet loss.

“But while you can find many (too many!) internet access providers in the country, to bring your traffic out from China or into China, your data needs to go through the Great “Chinese Firewall”.”

At Globalinternet, we are continuously learning and working with our trusted local partners, some of who are specialised in taking internet through the Chinese firewall, to come out with solutions to mitigate these issues for our customers.

Only recently, for a multinational customer with many sites in China, we built a solution that makes their traffic run seamlessly! The customer was amazed by the end result and, within just a few months, they went ahead and upgraded their bandwidth with us.

2. China – from end to end.

China is a big country – no news there. What’s less obvious is the complexity that brings when having to deal with local ISPs on the ground. For example, certain buildings may favour some ISP providers causing great hindrance to customers asking for diversity in their internet access.

Getting the right VPN or SDWAN router installed is another challenge for many companies. Luckily, at Globalinternet we’ve learned to take the local approach. Our team of experts, in partnership with our great local partners, bring agility and know-how to the process. Knowing the ground and understanding the business culture makes it rather easy helping our customers to find their way in this big country.

“... certain buildings may favour some ISP providers, causing great hindrance to customers asking for diversity in their internet access.”

3. Choosing the right provider – where to start.

Being the world’s second economy, China is a country full of opportunities as much as challenges – it’s certainly not a place for beginners.

Due to the “relaxation” of local regulations, the market has allowed for many small and medium-sized ISPs to appear – often offering the “best services with the best value for your money”. This also means (and we have seen a few) that you may meet some “bad apples” trying to earn fast money by finding the loophole in local regulations, hence their offerings may not meet the local government laws.

Also common in China is to find ISPs that are focused only on one specific region. This makes it difficult to find one that covers all the areas you need.

So, where to start? We believe in doing things right. Therefore, we only work with local partners that have the ISP licenses and certifications approved by Chinese authorities, so your internet connections are safe and lawful.

At Globalinternet, our mission is to reduce the complexity of sourcing local ISPs, worldwide. If you ever need internet access, with or without CPE routers, to be installed anywhere in China, or you need guidance for connecting new sites or upgrading your existing connectivity, we are more than happy to help.

“We only work with local partners that have the ISP licenses and certifications approved by Chinese authorities, so your internet connections are safe and lawful.”

Due to the current Covid-19 crisis, we had experienced some delays in the installation of projects. These continue to progress but sometimes at a slower pace than planned. At Globalinternet, we are tracking on a daily basis the evolution of this crisis in the different markets we operate. China, for one, has now started to open again and services are picking up. If you have any questions, please do not hesitate to contact us. In the meantime, please stay safe.

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